Payment and Logistics Partner
You as a customer can cancel your order anytime before dispatch by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
We have partnership with DTDC and The Professional courier company for logistics support
We are working with PayTM for online payment processing through our website www.kefirgrains.in
Return, Refund and Cancellation policy
Product & Services
Terms and Conditions
We delivery our product through various courier and delivery companies like DTDC, The Professional Courier etc
We ship the product with in 5 Business Days from the date of order placed.
As of now we provide free delivery for
Express delivery charges various on location and will be informed by customer service (on customer request)
Founder, Sonia Taneja
Nirvana Country, Gurgaon,
+ 91 9811 7811 81
We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back and replace or can also issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
KefirGrains is a startup by Audi Beverages to provide kefir grains and kamboocha and other fermented drink and support to individuals interested in taking this healthy habit in India.
How to Buy